The Public Funds Guide informational Site does not collect payment for ADAM and therefore does not issue the product refund itself.
How the published refund process works
The public policy says a refund can be requested within 60 days using the purchase email and order information, either through ADAM support or Explodely support. Approved refunds are returned to the original payment method and may take several business days to appear.
Add-ons and upgrades
The public policy says add-on offers bought during checkout are covered within 60 days of the specific purchase and that refunding one item does not automatically refund other purchases.
After a refund
The published terms state that access to the refunded product and related member materials is removed after the refund.
Request support
Email adamsupportexp@vipsupport.freshdesk.com for ADAM order/refund support, or use the billing-support details supplied with the Explodely receipt.
Verify before purchase
Refund terms can change. Review the current official ADAM refund page and the terms displayed during checkout before completing a purchase.